Senior Technical Engineer

We are supporting a leading technology provider who specialise in delivering reliable and secure IT services to schools and colleges. They are now seeking a proactive Senior IT Technician / Engineer to be based on-site at a prestigious independent school in Croydon.

This is a fantastic opportunity for an experienced IT professional to take ownership of the school’s IT systems, ensuring they run smoothly, securely, and effectively for staff and students. You’ll work with the latest technologies, be part of a wider network of IT experts, and play a key role in projects that enhance teaching and learning through technology.

About the Role

As Senior IT Technician / Engineer, you will be responsible for managing and maintaining all IT systems across the school, ensuring technology is safe, secure, and reliable. You’ll take the lead on day-to-day troubleshooting, network management, and safeguarding compliance, while also supporting the development and delivery of IT projects throughout the academic year.

Key Responsibilities

• Ensure all IT services, systems, and devices are available and reliable for daily use.
• Proactively maintain and troubleshoot the school’s IT network.
• Resolve support tickets quickly, with a focus on in-person support.
• Administer Microsoft systems including Windows Server, Office 365, Azure, Intune, and Entra ID.
• Oversee the setup, configuration, and security of users and devices.
• Carry out routine maintenance of classroom IT to minimise disruption.
• Monitor systems for errors, security risks, and safeguarding compliance.
• Keep IT asset registers and documentation up to date.
• Work collaboratively on IT projects with colleagues and external partners.

What We’re Looking For

The ideal candidate will be confident, proactive, and comfortable working independently in a busy school environment. You should bring strong technical skills and a professional approach to customer service.

Essential skills and experience:

• 3+ years in IT support, with at least 1 year in a senior role.
• Excellent knowledge of Windows, MacOS, and Microsoft 365.
• Experience with Microsoft systems administration (Windows Server, Azure, Intune, Entra ID).
• Networking skills (DHCP, DNS, TCP/IP, VLAN, switching, wireless).
• Strong communication and problem-solving skills.

Desirable:

• Relevant IT certifications.
• Experience with school MIS systems (e.g. SIMS).
• Cloud services support (SaaS).
• Previous school-based IT experience.
• Knowledge of safeguarding in IT (web/email security).

Why Apply?

This is an exciting opportunity to join a forward-thinking IT team where your skills will make a real impact in an educational setting. You’ll benefit from working with modern systems, ongoing collaboration with IT specialists, and the chance to contribute to meaningful projects.