We are recruiting for our client, who is seeking a skilled and proactive 2nd/3rd Line IT Engineer to manage their technology platforms, with a focus on server and computing facilities. This role also includes leading the IT department’s cybersecurity strategy from a policy and processes perspective.

This is a full-time, permanent position based on the London/Kent borders with a competitive salary and benefits package, including professional development opportunities, access to on-site facilities, 25 days holiday per year excluding bank holidays, free lunch and parking as well as employee assistance programme cycle to work scheme and fee admission policy.

Salary: £38,000 - £45,000 per year, dependent on qualifications and experience.

Key Responsibilities

Technology Management:

• Manage and maintain the server, storage, and cloud infrastructure.
• Provide 2nd and 3rd line support for server, storage, backup, and Active Directory.
• Ensure security standards are upheld, including regular upgrades and patch management.
• Assist in the design, implementation, and testing of business continuity plans.
• Provide technical expertise for the deployment of applications, including cloud-based solutions.

Cybersecurity Leadership:

• Act as the IT team’s lead on cybersecurity policies and processes (additional training provided as necessary).
• Co-ordinate responses to security threats and organise penetration tests and vulnerability assessments.
• Write and update cybersecurity policies and manage risk processes within the IT department.

Collaboration and Support:

• Provide subject matter expertise on IT projects and support colleagues with IT system requirements.
• Collaborate with external service providers for system upgrades and new technology deployments.
• Contribute to process optimisation and operational efficiency across the IT team.

Essential Requirements:

• Proven experience in managing server infrastructure, including Windows Server, SQL, and VMware.
• Hands-on experience with cybersecurity practices and the ability to lead policy development.
• Strong knowledge of Active Directory, Microsoft 365, and cloud backup solutions.
• Ability to communicate effectively with both technical and non-technical colleagues.

Desirable:

• Experience in an educational environment or an understanding of academic processes and software.

If you are an adaptable and motivated IT professional with a passion for technology and cybersecurity, we encourage you to apply and be part of a forward-thinking team.