Fully Remote - UK Based - Account Management - Renewals - Education Sector

We are recruiting for an Internal Account Manager to join a growing organisation within the education technology sector.

This is a fully remote role, focused on managing and growing an existing customer base across schools, colleges and multi academy trusts.

Key Responsibilities

• Manage and retain existing customer accounts
• Drive contract renewals and maximise retention
• Identify upsell and cross sell opportunities
• Maintain a strong pipeline of renewal activity
• Support field sales teams with follow up and quoting
• Maintain accurate CRM records and forecasting

Requirements

• Experience in account management, renewals or internal sales
• Strong communication and customer relationship skills
• Commercial awareness and ability to manage opportunities
• Experience using CRM systems
• Strong organisational skills and ability to manage high volume activity

Benefits

• Fully remote working
• Competitive salary and commission
• Established customer base
• Structured and supportive team environment