19 Sep IT/AV Technician
Description
We are recruiting for our client, who is seeking a proactive and technically skilled IT/AV Technician, this role is crucial in ensuring the smooth operation and support of IT and audiovisual systems across various sites. The successful candidate will have the opportunity to work in a dynamic environment, assisting in both the maintenance and implementation of cutting-edge technologies.
Key Responsibilities
IT/AV Support:
- Provide first-line support for audiovisual and IT-related issues.
- Ensure the setup, maintenance, and troubleshooting of AV equipment in classrooms, meeting rooms, and other areas.
- Assist in the installation, configuration, and support of end-user devices, including PCs, laptops, and mobile devices.
- Maintain and monitor network infrastructure, ensuring smooth operations and uptime.
- Support users with IT-related requests, offering technical assistance and guidance where necessary.
Technical Maintenance and Implementation:
- Perform routine maintenance on AV equipment to ensure reliability and functionality.
- Assist in the implementation of IT solutions, coordinating with the internal team and external partners when required.
- Configure and maintain software applications, ensuring they meet the organisation’s needs.
- Identify and resolve hardware or software issues, escalating complex problems to senior technicians or external partners.
Collaboration and Communication:
- Work closely with other departments to ensure IT/AV needs are met efficiently and effectively.
- Maintain accurate records of equipment, repairs, and support requests.
- Communicate clearly with staff and stakeholders, offering training and support for AV and IT equipment use when necessary.
- Keep up to date with emerging AV/IT technologies, identifying opportunities for future improvements.
Essential Requirements:
- Hands-on experience with AV and IT support, including hardware and software troubleshooting.
- Good knowledge of network infrastructure and end-user device management.
- Familiarity with Microsoft Office Suite and other standard business applications.
- Strong problem-solving skills and the ability to work independently.
- Excellent communication skills and a customer-focused mindset.
- Full UK driving license and the ability to travel between sites.
Desirable Experience:
- Experience in the education sector, supporting IT/AV systems in schools or similar environments.
- Knowledge of cloud-based technologies and video conferencing solutions.
- Familiarity with AV control systems and networking basics.
Why Join?
This is a fantastic opportunity for an IT/AV Technician looking to grow their career in a supportive and challenging environment. The role offers variety, professional development, and the chance to work with innovative technologies that enhance the user experience.
Apply now
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