13 Feb Senior IT Engineer/IT Engineer
Description
We’re currently partnering with a growing London-based ICT services provider delivering managed IT support to schools and education settings across the region. Supporting a portfolio of client sites, this organisation provides onsite technical expertise, infrastructure management and project delivery across multiple environments.
The Role
This is a full-time, field-based IT Engineer role supporting a portfolio of 5–10 education clients. You will take ownership of day-to-day ICT operations, delivering installations, maintenance and technical support across networks, servers and end-user systems. The role combines hands-on support with small-to-medium project work and offers strong long-term development potential.
Key Responsibilities
• Maintain and support ICT networks, servers and end-user devices across multiple sites
• Administer Windows Server (2012–2019), Active Directory, DNS, DHCP and Group Policy
• Install, configure and deploy PCs, software packages and network equipment
• Support Microsoft 365, Google for Education and Azure environments
• Provide user support for MIS systems and deliver informal technical training
• Assist with infrastructure upgrades and small-to-medium project delivery
Key Attributes
• Strong client-facing communication skills
• Highly organised with the ability to manage multiple school sites
• Proactive, methodical and solution-focused
• Comfortable working independently and within a team
• High level of customer service and professionalism
Experience Required
• Minimum 2 years’ client-facing IT support experience within education
• Strong Windows & Mac OS support experience
• Hands-on experience with Active Directory, GPO, DNS and DHCP
• Knowledge of Hyper-V, VMware ESXi and cloud platforms (M365, Azure, Google)
• Full UK Driving Licence and access to a reliable vehicle (mileage reimbursed)
Salary & Benefits
• £28,000 – £38,000 (DOE)
• Mileage reimbursed for client site travel
• Opportunity to manage your own client portfolio
• Ongoing technical development and project exposure
Location
• Field based across South-West London & Surrey (client site travel required)

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