A specialist education technology provider supporting schools and Multi-Academy Trusts across the South East is seeking an IT Support Engineer to be based on-site at a well-established secondary school in Croydon, Surrey.

This organisation delivers modern, enterprise-grade IT infrastructure to the education sector and works closely with leadership teams to ensure reliable, secure and forward-thinking technology environments.

• Location: Croydon (Site based)
• Salary: £26,000 – £32,000 DOE + Bens
• Contract Type: Full Time, Permanent

The Role

You will act as the dedicated on-site IT Engineer, providing day-to-day user support while administering and maintaining the school’s IT systems and network infrastructure. The school is investing in modern technologies to support next-generation teaching, offering strong technical exposure in a progressive environment.

Key Responsibilities

• Provide responsive IT support to teaching and support staff
• Administer and maintain Windows Server (2019/2022/2025) environments
• Support Windows 11 devices and Microsoft 365 services
• Maintain wired and wireless networks, firewalls and filtering systems
• Troubleshoot PCs, laptops, mobile devices and AV equipment
• Keep users informed on issue resolution and system updates

Key Attributes

• Strong customer service mindset with excellent communication skills
• Logical, methodical and calm under pressure
• Comfortable supporting users at all technical levels
• Professional and personable within a school setting
• Motivated to continue learning and developing skills

Experience Required

• Experience working within a school / education background required
• Experience supporting Windows 11 and Microsoft 365
• Exposure to Windows Server 2019/2022 environments
• Knowledge of networking fundamentals (wired, wireless, firewall basics)
• Experience supporting end-user hardware and AV systems
• Must live within commutable distance of Surrey-based site
• Willingness to undergo enhanced DBS clearance

Salary & Benefits

• £26,000 – £32,000 DOE
• Pension scheme
• Additional benefits package
• Ongoing training and development opportunities