A specialist education technology provider supporting schools and Multi-Academy Trusts across the South-East is seeking an IT Support Engineer to be based on-site at a well-established secondary school in Surrey. 

This organisation delivers modern, enterprise-grade IT infrastructure to the education sector and works closely with leadership teams to ensure reliable, secure and forward-thinking technology environments.

Location: Croydon (Site based)

Salary: £26,000 – £30,000 DOE + Bens

Contract Type: Full Time, Permanent

The Role 

You will act as the dedicated on-site IT Engineer, providing day-to-day user support while administering and maintaining the school’s IT systems and network infrastructure. The schools are investing in modern technologies to support next-generation teaching, offering strong technical exposure in a progressive environment. 

Key Responsibilities 

•  Provide responsive IT support to teaching and support staff 

•  Administer and maintain Windows Server (2019/2022/2025) environments 

•  Support Windows 11 devices and Microsoft 365 services 

•  Maintain wired and wireless networks, firewalls and filtering systems 

•  Troubleshoot PCs, laptops, mobile devices and AV equipment 

•  Keep users informed on issue resolution and system updates 

Key Attributes 

•  Strong customer service mindset with excellent communication skills 

•  Logical, methodical and calm under pressure 

•  Comfortable supporting users at all technical levels 

•  Professional and personable within a school setting 

•  Motivated to continue learning and developing skills 

Experience Required 

•  Experience supporting Windows 11 and Microsoft 365 

•  Exposure to Windows Server 2019/2022 environments 

•  Knowledge of networking fundamentals (wired, wireless, firewall basics) 

•  Experience supporting end-user hardware and AV systems 

•  Must live within commutable distance of Surrey-based site 

•  Willingness to undergo enhanced DBS clearance