A growing managed service provider specialising in independent schools is seeking an Infrastructure Engineer to support and deliver high-quality IT services across its client base. This Infrastructure Engineer role is a hands-on position focused on network infrastructure, firewalls and cloud technologies, with a strong emphasis on FortiGate environments.

As an Infrastructure Engineer, you will provide 2nd/3rd line support both remotely and on-site, while also contributing to projects and technical assessments. This Infrastructure Engineer role is ideal for someone with strong networking and firewall experience looking to develop within a high-performing MSP environment.

Salary: £40,000 | Type: Permanent | Location: M4 Corridor (Hybrid + Client Sites)

Key Responsibilities

• Provide 2nd/3rd line support across network, infrastructure and cloud environments
• Act as escalation point for complex technical issues
• Configure and support FortiGate firewalls (essential)
• Support networking environments (DNS, DHCP, routing, switching)
• Deliver on-site and remote project engineering
• Conduct technical assessments and produce reports
• Maintain documentation and update service desk systems
• Work closely with clients to deliver high-quality IT support

Person Specification

• Experience in an Infrastructure Support Engineer or similar role
• Strong hands-on experience with FortiGate firewalls (essential)
• Solid networking knowledge (DNS, DHCP, subnetting, routing)
• Experience supporting Windows Server, M365 and Intune
• Experience working within an MSP or client-facing environment (particularly with an education background)
• Strong troubleshooting and communication skills

Opportunity

This is an excellent opportunity for an Infrastructure Engineer to join a fast-growing MSP working with prestigious education clients. As an Infrastructure Engineer, you will gain exposure to modern infrastructure and security technologies while working in a highly collaborative and forward-thinking environment.

If this Infrastructure Engineer role sounds like your next move, apply today